What's in this Workout?

Have you ever experienced a conversation that turned into a confrontation because you didn't know how to handle it? Do you ever find yourself lost for words and a means of working your way out of uncomfortable conversations because you simply don't know how? How would you feel if you could raise the bar (instead of your blood pressure!) when dealing with difficult people?

Whether negotiating a multi-million dollar deal, an agreement with staff or a supplier, giving feedback to your boss, or dealing with your child's behaviour, everyone comes across situations where communication requires us to step up and step out of our comfort zones.

Courageous Communicators have confidence and competence and they come to the table incredibly well prepared to meet the emotional as well as the intellectual challenges of communication, and they ensure the other party feels that their needs have been addressed too.

This high impact Workout focuses on the point where communication, leadership and presentation converge, giving you the ability to successfully and positively connect in complex environments - both business and personal.

What will I get out of this workout?

• Ways to manage the complexity of communication without compromising yourself or others, by becoming more focused on what is right rather than who is right.
• An ability to discover what is at stake for both parties and to tailor your communication to ensure that all parties have their needs addressed.
• A thorough understanding of how to apply strong leadership and communication skills in difficult situations and knowledge of how to follow up and support the situation and the person after the fact.
• Tools for being better prepared to address issues in a timelier manner without the fear of perceived outcomes.
• An understanding of how to work with different personalities and how this can impact upon your communication style.
• The ability to identify your own personal brand of communication and know-how; to draft, design and practice a courageous communication style.
• The practical skills, confidence and competence to be well prepared to manage the unexpected or explosive and the ability to recover quickly when things go wrong.
• The ability to present your case with influence and integrity and an understanding of how to simply untie the knots without cutting the ties.
• A toolkit of ways to improve relationships and keep them on track through on-going communication.

Agenda

Warm-up Workout Stretching Workout

08:30am - 09:00am 09:00am - 10:15am 10:15am - 10:40am 10:40am - 12:00pm

Registration and Networking Seminar Networking Seminar

  About The Workout

  About The Speaker

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